Troubleshooting

Fixes for the most common setup problems, such as missing buttons, missing hearts, and saves that don't stick.

Nothing appears on my storefront

Check that the Blazier Wishlist app embed is switched on in Online Store → Themes → Customize → App embeds, and that you chose Save.
Make sure you’re editing your live theme. Changes to an unpublished theme don’t show on your store until you publish it.
Home in the app shows whether the embed is on in your live theme.

The wishlist button isn’t on product pages

Add the Wishlist button block to the product template. If you use more than one product template, add it to each one.
If your theme puts the product form in a different section, add the block to that section.

Hearts don’t appear on product cards

If your theme supports blocks in product cards, add the Wishlist heart block to the card.
If it doesn’t, the app embed adds hearts using a preset for your theme. If your theme isn’t covered, or the heart is in the wrong place, email us your theme’s name and version.
Hearts added this way need the app embed to be on.

The button saves the wrong variant

The button follows the variant selected in your theme’s product form. Some themes with custom variant pickers don’t announce changes in a standard way. Email us your theme’s name and a product link.

Saves disappear after a while

For guests, saved items live in the browser. Clearing site data, using private browsing, or switching browsers starts a new guest list.
Guest lists that haven’t been used for your configured retention period are deleted. See Guest wishlists.

The guest list merges when the shopper logs in on the same browser where they saved as a guest. Ask the shopper to log in on that browser. The merge can take a moment after login.

Shoppers see “temporarily unavailable” when saving

Your store has used its monthly wishlist adds and the grace allowance. Existing lists still work. Wait for the reset or change plans. See Plans and billing.

Require login to save is on in the app embed settings, or guest wishlists are turned off in Settings. Change either setting to let guests save.

The wishlist looks out of place in my theme

Adjust the accent color and sizes in the theme editor. For finer control, see the CSS custom properties.

Still stuck? Email support@blazier.app. Include your store's .myshopify.com address and, if you can, a link to the page where you see the problem.